Cancellation & Refund Policy
Minimum 24 hours’ notice of cancellation required. Notification for instance, via email, or phone call will be accepted. We reserve the right to levy following charges to cover any subsequent administrative expenses. This policy is applicable for both RTI and First Appeal process.
|Status of Application||Refund Amount|
|Application can’t be filed||90% of Total Amount|
|Application has been drafted or is in More Information Required||Rs. 50 ( Shipping charges)|
|Application has been filed||No refund|
In case of Complaints, we will forward your complaint with the appropriate regulatory authority with your consent, absolutely free of cost. If you are not satisfied with the redressal done by the respective authority and you are aggrieved till the extent of filing a case in the related court, we can provide you a lawyer on request. Fees would be charged according to the nature of the case.
Note: Convenient / Retention fee for any case is absolutely non-refundable. Sometimes financial organizations take a longer time to process the refund request. If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request.